The Fine Print: (please read carefully)
Not Included: Cost of obtaining and maintaining a valid passport, Intl. airfare to Guatemala City; meals, drinks and touring outside the lodge; room tax of $28 per night (must be collected in Guatemala); gratuities to lodge staff, captain and boat crews, drivers, and items of a personal nature.
Deposits: Payment schedule for all trip reservations are as follows unless otherwise specified in writing by Casa Vieja Lodge, a 50% deposit is required to confirm the dates and book the trip. Trip balances are due to Casa Vieja Lodge 60 days prior the start dates of the trip (unless otherwise specified). If deposits are not received per the payment schedule, and customer fails to respond to payment notification by Casa Vieja Lodge within 10 days following notice from Casa Vieja Lodge, all deposits and payments shall be forfeited. RESERVATIONS ARE NOT CONFIRMED until your deposit is received. If no deposit is received and/or posted 10 days after you have been invoiced, your reservation is subject to cancellation. *Subject to change for last minute bookings.
Balances: The final payment (the balance on your invoice) is due in our Miami Office 60 days before the departure date of your trip. We accept checks and all major credit cards. * Last minute bookings must be paid in full before arrival.
Cancellation Policy: Due to our limited size, cancellations affect us greatly. Therefore, we adhere to a strict cancellation policy. Payments made on your trip are refundable for cancellations received in writing at least 121 days prior to your arrival date at Casa Vieja Lodge, less a $500 per person cancellation fee. If you cancel your trip for whatever reason 120 days or less prior to your arrival date at Casa Vieja Lodge all payments made on your trip are non-refundable, and non-transferable.
Cancellations due to Weather: If bad weather arises and your Captain determines that for safety sake the trip should not be taken – you will receive a credit for that day’s fishing on your NEXT booking at Casa Vieja Lodge.
Boats and Captains: The boat captains listed on our web pages are the primary captains within our fleet and are the most professional in Guatemala, typically fishing 150 days a year. Occasionally, due to illness or the need for an occasional day of rest, we will substitute a captain for a given vessel. Most of our first mates are also accomplished captains with many years of experience and can stand in, in an emergency. Also, like any business, from time to time we do have changes due to promotions. These situations may also require a change of captains on certain vessels. Again, the substitution or change of captain does not happen very often, but we do reserve the right make crew substitutions and changes when necessary.
Hotel Refunds: Any cancellation within 72 hours of arrival for pre-paid reservations and/or tours are non-refundable for any 3rd party hotels throughout Guatemala.
Travel Protection: We recommend that you purchase a travel protection plan to help protect you and your travel investment against the unexpected. Travel protection plans can include coverage for Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more.
For your convince, we offer travel protection through Travelex Insurance Services. For more information on the recommended plans or to enroll, click here or contact Travelex Insurance Services at 800-228-9792 and reference location number 09-0856.
The product descriptions provided here are only brief summaries. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Travelex CA Agency License #0D10209. All products listed are underwritten by, Berkshire Hathaway Specialty Insurance Company, NAIC #22276. E7N
Scope of Responsibility: Casa Vieja Lodge and its subsidiary engaged in contracting suppliers of services pursuant to or in connection with any itinerary shall act only as agents in making arrangements for air and/or ground transportation, accommodations, or any other service provided within the terms of the solicited itinerary, and do not assume any liability whatsoever for any injury, damage, death, loss, accident, failure, omission or delay to person or property due to an act of default of any carrier, hotel, company or person rendering any of the services included in the trip package, or by act of God. Furthermore, no responsibility is accepted for quarantine, government restraints, weather or other causes beyond their personal control. No responsibility is accepted for any additional expense, omissions, delays, re-routing, or acts of any government or authority. The payment rendered by the client for all reserved services as detailed in his/her billing shall constitute consent to all provisions as described herein.
* * * Rates subject to change without notice and fuel surcharges may apply * * *